Terms & Conditions

These Terms & Conditions govern your use of the website and services provided by INEX Associate. By accessing our website or engaging our consulting, tender support, and outsourcing services, you agree to comply with and be legally bound by the following terms.

1. Nature of Services

INEX Associate provides professional consulting, tender documentation support, compliance assistance, and outsourcing services. Our role is advisory and facilitative in nature. We assist clients in preparing, reviewing, and submitting documentation as per applicable guidelines and requirements.

We do not guarantee tender awards, contract approvals, project selection, funding approvals, or specific business outcomes. Final decisions remain solely with the respective authorities, organizations, or clients’ business environments.

2. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and truthful information, documents, and declarations.
  • Share required details within agreed timelines to ensure proper service delivery.
  • Review submitted documents before final approval or submission when applicable.
  • Comply with all applicable laws, regulations, and tender conditions.

INEX Associate shall not be held responsible for delays, rejections, or losses arising from incorrect, incomplete, or misleading information provided by the client.

3. Fees & Payment Terms

  • All service fees must be paid in advance unless otherwise agreed in writing.
  • Payments are non-refundable once services have commenced, except where specifically agreed.
  • Any additional work outside the agreed scope may be subject to additional charges.
  • Delays in payment may result in suspension or termination of services.

4. Confidentiality

We maintain strict confidentiality of client information and documentation. Clients also agree not to disclose proprietary methodologies, pricing structures, or confidential communications without written consent.

5. Limitation of Liability

INEX Associate shall not be liable for:

  • Tender rejection, disqualification, or cancellation by authorities.
  • Business losses, indirect damages, or consequential losses.
  • Technical errors on third-party portals or government platforms.
  • Delays caused by force majeure events, including but not limited to natural disasters, regulatory changes, or system failures.

Our liability, if any, shall be limited to the amount of fees paid for the specific service in question.

6. Modifications to Services & Terms

INEX Associate reserves the right to modify, update, or discontinue services, pricing structures, and these Terms & Conditions at any time without prior notice. Updated terms will be effective upon publication on our website.

7. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the relevant jurisdiction.